Merchant's standard cancellation policy applies (any fees not to exceed Groupon price). Paid value of expired vouchers valid only towards services, not retail products.
Not valid on the days leading up to and the weekend after Valentine's Day, Mother's Day, Father's Day, the days leading up to and the weekend after Thanksgiving, and 12/16-12/31. In lieu of gratuity, a 15% service charge will be added to the original ticket price. 5% healthy surcharge due at time of redemption. Please call the spa directly at (415) 777-0100 when scheduling. All vouchers will be honored indefinitely for the full promotional value and Cocoon plans to expand scheduling as soon as possible. Due to ongoing capacity constraints, Cocoon is currently only accepting Groupon vouchers Monday-Thursday. Promotional value expires 120 days after purchase.
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